Moon Dasha
Trust and legal
Delete your Moon Dasha data.
Mobile-app users can delete their account immediately from Settings, then Delete account. You can also send one clear request using the form below. We will verify the request and remove personal information that Moon Dasha controls when no legal exception applies.
- In the app
- Settings, then Delete account
- Questions
- contact@moondasha.com
- 1
Send the request
Use the email linked to your messages or account, if applicable, and describe what you want removed.
- 2
Verify ownership
We may reply with a limited verification question so personal data is not deleted at the request of an unrelated person.
- 3
Receive confirmation
We will confirm the outcome or explain if we need more information, cannot locate data, or must retain a limited record.
What the request covers
Data we control
This may include identifiable account information, support or contact submissions, and server-side records linked to the details you provide, to the extent we hold them.
Data on your device
The website may keep profiles, recent locations, preferences, and cookies in browser storage. The mobile app may keep encrypted cached reports and widget location plus non-sensitive preferences. Deleting the mobile account clears its account-linked local cache. Clearing app data or uninstalling removes remaining device storage. We cannot remotely clear storage on your device.
Limited exceptions
We may retain limited information when required by law, needed for security or fraud prevention, necessary to resolve a dispute, or present in backups that are not used for normal operations and expire on their own schedule.
Not sure whether deletion is right for you? Read the Privacy Policy or ask a general question on the contact page.